Overview: This article provides a quick walkthrough for disabling Google Voice, which can interfere with Tenfold click to dial functionality.
Google Chat in Gmail
Click to dial is one of the primary Features offered by Tenfold. However, there are third party services that can prevent this from working as expected.
Google Chat is one such service allows users to make outbound calls through Gmail, but stops the click to dial requests from being completed by Tenfold. In order to utilize Tenfold click to dial, this Google service must be disabled. These steps are outlined below:
- Click on the Settings gear in the top right corner of Gmail.
- Select the “Chat” tab at the top.
- In the “Call Phones” section, select “Disable outbound voice calling.”
- Click the “Save Changes” button at the bottom.